Customer Service
Proudly Serving Rochester, NY & Beyond!
In addition to all of our fantastic products and services, we like to go the extra mile for our customers. As such, Rotolite Elliott Corporation is proud to provide the following services to make your experience with us even more memorable and enjoyable.
Pickup, Delivery, & Shipping
For jobs in the greater Rochester, NY area, we offer pickup and delivery from a customer’s location. For those outside the area or those that need other arrangements, we will also ship projects via UPS and FedEx.
Payment Options
Whether you’re paying online or in the store, we accept cash and check as well as MasterCard, Visa, American Express, and Discover cards.
Free Copy Samples, Media Samples & Product Information
Want to learn more about all of our incredible products, services, equipment and more? Request some free sample or product information from us – absolutely free!
Same Day Quotes & Service
When you’re ready for your next project, our professional team can give you a quote, and depending on the size of the job, we may be able to offer you same-day service from start to finish, without ever sacrificing quality for speed.
Scanning & Setup
For your scanning project, we’ll set everything up for you totally free of charge.
Print Jobs Burned to CD
We can provide CD’s containing your completed print jobs upon request.
Internal Server Storage
Need to store something on our network? No problem!
Gift Certificates
If you know someone that uses our services and would love to give them an incredible gift, we have certificates available upon request.